ALL HIMALAYAN TREKS TERMS & CONDITIONS:
Welcome and Namaste!
All Himalayan Treks & Expeditions welcomes all wide-world travelers to try once
in our delightful and enjoyable adventure holidays.
All Himalayan Treks & Expeditions is a rising adventure company based in
Kathmandu-Nepal, offering varied trips around Nepal Himalayas.
Including neighboring countries, Bhutan & Tibet also, each trip that we run and
organized has been very successful. Since the company was established ten years
ago, managed by tourism professionals and experts with an expert team of staff,
guides.
Interested travelers on booking trips with us, please allow a few minutes time to
go through our Terms & Conditions. On reading and understanding, our policy all
needs to follow our terms and conditions. So that there won’t be any
misunderstanding between you and us. There are some important rules which are
necessary to understand before committing and joining the trip with us.
BOOKING THE TRIPS:
The easiest, and swift process for booking any trips with us, after searching for
the right trips, that you can enjoy.
Send us your booking confirmation of the exact treks, tours, peak climbing, or any
other adventures of your interest. Then we will send the booking forms to fill, as
well sending us an advance payment to our bank accounts. Minimum of 25 % to
30 % as per the trip chosen.
The rest of the remaining full payment is to be paid on arrival in Kathmandu,
before the trek or any trip departures.
The payment should be in foreign currencies acceptable by Nepal Rastraya Bank.
Like in the US $, Euro, British Sterling Pound, or other convertible currency in
Cash, Cheque or by valid Credit Card. On paying by Credit Card, 05 % extra will be
charged on top of the trip cost. For Indian nationality can pay in Indian Rupees for
the remaining trip cost, after sending us the advance payment.
On booking the right trip as per your physical and medical fitness, and the
duration of your holiday in Nepal. For trips in Bhutan and Tibet, the booking
should be made in full payment well in advance. After booking the respective trips
of one choice, needs to send us valid passports.
The passport should not exceed the expiry dates of a minimum of 6 months.
Please send medical background, any special dietary and fitness level required for
respective adventure or tour with us.
PAYMENT OF THE TRIP COST:
By Credit Card (Visa or Master) or any valid immediate process for queries, please
call and contact us at 00977-1- to pay over the phone or through our bank
accounts.
Pay Online:
Please print out the form; fill up it duly signed and send at 00977-1-
Cheque Payment: Please make the balance payment Cheque payable to All
Himalayan Treks & Expeditions (P) Ltd and post to the address:
Bank Transfer:
Please forward the trip advance payment to our Bank account minimum of 20 %
to 30 % as per the chosen trip, as advance payment, the remaining balance of the
full trip cost is to be paid on arrival in Kathmandu, before trip departure.
For Bhutan & Tibet, 100 % full payment in advance before arrival in Kathmandu.
As well before leaving for trip departures to respective countries from Nepal.
APPLICABLE POLICY AND RULES ON TRIP CANCELLATIONS:
After booking and confirmation with advance trip payment, some might be
compelled to cancel or postpone the related trips. Due to personal problems, like
domestic, family or unfortunate incidents and health conditions, including
regarding holiday from your workplace.
Understanding the circumstances of the situation, the company will charge a
cancellation fee of a minimum of 30 %. That is if notified to our overseas agents
or to All Himalayan Trek & Expeditions Pvt Ltd. Notification of cancellation from
minimum 2 months, before your trip departure dates so that the charge comes to
a minimum.
50% cancellation fee on 2 weeks notifications.
No refund on the last-minute cancellation or no-show situations on trip arrival
dates in Kathmandu before trek/tour departures.
During a tour or other adventure and treks, some people might need to break up
the journey in between. Due to domestic, family, health, or medical problems, as
well not enjoying the trip with the groups. In this case, the company will not be
responsible for a refund or any other reimbursement.
All expenses on return expenses, after breaking the journey to be borne by
oneself, including expenses of accompanying staff, guides. As well extra nights in
hotels at Kathmandu or any other cities before you leave Nepal for homeward
bound.
UNAVOIDABLE CIRCUMSTANCES:
Sometimes the Himalayan weather pattern is not reliable, even at the best time
of the seasons. Where some trips involve flights to mountainous destinations like
Lukla, Phaplu, Tumlingtar, Jomsom, and Dolpo or Jumla, Simikot.
Due to bad weather, the flight might be delayed and leads to cancellation
sometimes, in this type of situation. The company and guide will try their best
effort provide updated information on the situations beyond our control.
In such cases where the company might arrange other means of transportations
like Helicopter service, where the extra cost included.
Other unavoidable situations besides bad weather, road blockage due to
landslides, or political strikes. The company will try their best to run and continue
the trips, where trip departures might be delayed sometimes. This can lead to
changing the route of trekking or tour to other safe destinations, under these
types of circumstances. Beyond the company’s control, if some clients do not
agree with the change of itinerary days and routes. In this case, no refund will be
entertained, and clients have to apply to respected insurance companies. Along
with the letter issued by All Nepal Treks & Expeditions, as back up to claim from
your insurance companies.
However All Nepal Treks & Expeditions will make best efforts to make the trip
available, more or less we will try our best to provide enjoyable adventure
holidays with us.
CLIENTS RESPONSIBILITY:
To make every trips a great success, our guides and staff will do their best to
provide services round the clock. However, clients do have a part to play, if not
feeling well or in doubt. Can relate your problem to group leaders or guides and if
you need more information about the areas. Please do ask the guides, regarding
culture and custom, as well as some precautionary measures on high altitude
walks.
During the tour or treks follow the guide's advice, respecting local culture and
custom and not disturbing the environment. Keeping safe distance with the group
on walks, taking care of litters and garbage, and disposing at proper disposal
place.
Ask the price of hot-showers or re-charging your electronic items, as on treks
these will be at extra cost. Including safe drinking waters, try to refill in your
bottle rather than buying plastic bottled water, which creates additional garbage.
For all trekking and tours, our guides, staff, or tour escorts will have full authority
to handle the situations. As well as taking care of all clients and staff, sometimes
some unfortunate cases might occur. Where some people might have a negative
attitude and can misbehave, commit an unlawful act, and may disturb the group.
In this type of situation will not be allowed to continue the journey and might
have to leave the trip.
In this case whatsoever, there will be no refund for the return journey and extra
expenses have to be borne by oneself.
Nepal Visa & Passport Condition:
On booking with All Himalayan Treks & Expeditions Pvt Ltd. All visitors needs to
carry a valid passport of a minimum of six months validity from the arrival to
departure dates in Nepal.
Nepal entry for a tourist visa, available from your countries at Nepal Embassies or
Consulates. If not can get on arrival at Kathmandu-Nepal Tribhuvan International
Airport, including any border entry points having immigration post.
For countries like Bhutan-Tibet and India, the rules apply the same as above like in
Nepal, but on booking trips for neighboring countries. All Himalayan Trek. Com.
requires full passport details, related documents a minimum of two weeks in
advance. To obtain a visa and other legal processes required to travel around the
above countries besides Nepal.
Physical Fitness, Health, and Insurance:
To join in our treks, peak climbing, and other adventures one needs to be in good
health, physically fit, with a sound medical background. For tours, physical fitness
is at average but should be medically fit and inform the company on booking
regarding your illness. For trekking and peak climbing some exercise is important
before and after booking the trip.
Traveling around the Himalayas and with All Himalayan Treks. Com all clients
must have Travel and Medical Insurance. The Travel and Medical Insurance
should cover emergency evacuation by any means of transportation, like using
Helicopter services. Where all medical expenses of the clients should be taken
care of by the insurance companies. Travel insurance comes in handy if the trip is
delayed or get canceled by unfavorable weather conditions or political strikes.
Sometimes one needs extra expenses on using other means of transport like a
helicopter if the domestic flight gets canceled.
Age Limit for treks and peak climbing:
For tours, where all age-group can join in as well families with young children and
elderly people. On treks and other adventurous and challenging trips, the age
limit is a minimum of 16 years old and maximum of 65 years but one should have
medical insurance.
TRIPS GRADING:
In all our trips we have grading systems, from leisure, moderate, adventurous to
challenging or demanding.
The grading systems mostly applies on trekking and peak climbing, as well the
length of a journey. As well season wise, leisure trips applies on sightseeing tours
and short walks or hike. For more information and details on grading systems
please contact us.
Following services are included in our trip cost:
01: All arrival and departure ground transport in Kathmandu, and other major
cities and towns in Nepal.
02: Hotel accommodation on 3 stars or in tourist standard hotels in
Kathmandu, Pokhara, or in major cities and towns as per the itinerary and
related trip cost.
03: Kathmandu and Pokhara on a bed and breakfast basis.
04: All domestic flights to and from Kathmandu as per the itinerary.
05: On treks and tours in a private car, jeep, coach, or buses as per the itinerary
and size of a group.
06: Full board trekking with accommodation in local lodges, meals. B-L-D.
07: Jungle Safari in Chitwan or Bardiya on full board B-L-D with wild-life
activities.
08: On treks or tours all applicable entrance permits, including national park
and conservation fees.
09: All guided tours with professional guides, tour escorts, and good drivers.
10: Trekking Permit TIMS (Trekking Information Management Systems).
11: Wages, medical insurance, meals, and transportation allowance of guide,
trekking staff, and porters.
12: Comprehensive Medical / First Aid Kit and Gamow Bag in high altitude trek.
Groups briefing on arrival and welcome or farewell dinner.
Following services on Trip cost does not include:
01: Personal Travel & Medical Insurance and international flight fares.
02: All hotels and lodges on treks on a twin sharing room basis, for single room
supplement at extra cost.
03: Meals in Kathmandu and Pokhara besides breakfast.
04: Personal items and trekking gear, sleeping bags, and down jackets.
05: Expenses of personal nature, hard and soft drinks, laundry services, on
treks extra for hot showers, and charging electronic gadgets.
06: Returning earlier from the trip where all expenses to be borne oneself with no refunds.
07: Gratitude and tipping at the end of trek or tour for staff, guides, and
drivers.
After reading and understanding the above norms and companies policy, please
let us know for any doubt and queries.
Wishing you all a happy, enjoyable, and memorable holiday with All Himalayan
Treks. Com.
Looking forward to seeing you soon in Nepal for exciting exotic Himalayan
destinations with us.
Bon Voyage!
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