Privacy Policy

Privacy Policy

Privacy Policy


At All Himalayan Treks Pvt.Ltd, we value and prioritize the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or engage with our trekking services. By accessing our website or using our services, you consent to the practices described in this policy.


  1. Information We Collect


1.1 Personal Information:
When you interact with our website or book our trekking services, we may collect personal information that can be used to identify you. This may include your name, contact details (such as email address, phone number, and physical address), and payment information.


1.2 Log Data:
Like many websites, we automatically collect certain information when you visit our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.


1.3 Cookies and Similar Technologies:
We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the website, track users' movements, and gather demographic information. You can control the use of cookies through your browser settings.


  1. How We Use Your Information

2.1 Provision of Services:
We use your personal information to process your trekking bookings, communicate with you about your reservations, and provide the services you have requested. This includes sending booking confirmations, trip itineraries, and any necessary updates or changes.

2.2 Customer Support:
We may use your information to respond to your inquiries, provide customer support, and address any concerns or complaints you may have.

2.3 Marketing and Communication:
With your consent, we may send you promotional materials, newsletters, and information about special offers, new treks, or other relevant updates. Also, you may receive occasional offers and discounts that we provide on our services and offerings. You have the liberty of opting-out of receiving marketing communications at any time.

2.4 Analytics and Improvement:
We may use the information we collect to analyze trends, monitor the effectiveness of our website and services, gather demographic information, and improve our offerings.

2.5 Legal Compliance:
We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights, property, and safety or the rights, property, and safety of others.

  1. Sharing of Information

3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers may include payment processors, customer support platforms, analytics providers, and marketing partners. We ensure that these third-party service providers comply with appropriate data protection and confidentiality measures.

3.2 Legal Requirements:
We may disclose your information if required to do so by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, investigate potential violations, or ensure the safety of our customers.

  1. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security practices and regularly review and update our security measures to ensure the ongoing integrity and confidentiality of your information.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

  1. Your Rights

You have certain rights regarding your personal information, including the right to access, update, correct, or delete the information we hold about you. If you wish to exercise any of these rights or have any questions or concerns about your personal information, please contact us using the contact details provided below.

  1. Changes to this Privacy Policy

All Himalayan Treks Pvt.Ltd. updates this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. The updated policy will be effective as of the date stated at the beginning of the policy.

  1. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

All Himalayan Treks Private Limited
Kathmandu-16, Thamel Marga, Thamel
Bagmati, 44600